Head of Service
Location
madrid, comunidad de madrid
Job Type
Full-time
Category
Gestión y operaciones
Posted
June 12, 2026
We are looking for an experienced, customer‑centric Head of Service to join our team and help repower industrial heat at scale. This role will have a significant impact in ensuring customer satisfaction in the commissioning and operations of the Rondo Heat Batteries supplied to our industrial clients, as well as identifying opportunities for product improvement and potential new market niches.
What You Will Do
- Asset performance
- Ensure assets meet availability, reliability, and contractual guarantees.
- Drive continuous improvement in uptime and cost efficiency across deployed assets.
- Document lessons learned and provide input into product design, commercial structuring and project delivery.
- Establish and own commissioning strategy, standards, and acceptance criteria in close coordination with the product design team.
- Lead the transition from project delivery into operations, ensuring clea...