Head Of Service Responsive Repairs
Location
Wall End, Greater London
Job Type
Full-time
Category
other-general
Posted
June 11, 2026
This is a 6-month ongoing contract with a day rate up to £850pd with working from home offered at a later stage
This is a visible leadership role with real responsibility. The successful candidate will own day‑to‑day repairs performance, contractor delivery, customer experience and standards for re‑lets while shaping longer‑term service improvement.
Responsibilities:
Deliver all aspects of a responsive housing repairs service including the improvement of empty homes. Includes surveying, works diagnostics, scheduling, contractor management and customer care.
Lead service area and work as part of Housing Service Management team.
To provide confident leadership and clear management across wide-ranging services to ensure the effective strategic development and operational delivery of those services.
Ensure the provision of warm, safe and secure homes that meet defined standards.
Deliver a high-quality housing repair service to citizens and customers.
Delive...
This is a visible leadership role with real responsibility. The successful candidate will own day‑to‑day repairs performance, contractor delivery, customer experience and standards for re‑lets while shaping longer‑term service improvement.
Responsibilities:
Deliver all aspects of a responsive housing repairs service including the improvement of empty homes. Includes surveying, works diagnostics, scheduling, contractor management and customer care.
Lead service area and work as part of Housing Service Management team.
To provide confident leadership and clear management across wide-ranging services to ensure the effective strategic development and operational delivery of those services.
Ensure the provision of warm, safe and secure homes that meet defined standards.
Deliver a high-quality housing repair service to citizens and customers.
Delive...