HEAD, SHARED SERVICES DEPARTMENT

The Shared Services Head takes overall accountability for managing the concept-to-service pipeline, and ensuring the completion of the different phases and appropriate progression through these phases.
Also accountable for identifying and securing appropriate stakeholder support, and the required environments (policy, process, tech) to support the service delivery throughout the phases.

Specific Duties & Responsibilities:

• Baseline Scope and Change Control: Maintain consistency between the baseline scope and estimate by following an agreed and documented change control process and attending the end-to-end Product Owners meeting.
• Estimating: Revalidate the estimates and overall assessment results at key transition points in the development lifecycle vis‑à‑vis release goals, and per‑phase assessment (vs desirability‑feasibility‑viability model).
• Standardization: Perform the work in accordance with Platform 11 Methods.
• Status ...