Healthcare Customer Service Representative
Location
Remote, Remote
Job Type
Full-time
Category
AGG
Posted
May 30, 2026
We are hiring for Healthcare Customer Service Representatives for BGC!
What will you do in this role?
You will be responsible for providing expertise and excellent customer service support that meet the needs of our patients by educating them on balance billing, payment processing, available payment arrangement, dispute resolution, collecting accurate insurance information, verifying benefits and eligibility, appointment setting, treatments and follow ups, patient support, also, coordination with the doctor’s office to secure authorization, among others.
Qualifications:
- Completion of at least 2 years of college education.
- For individuals with a Medical Allied background (such as Nursing, Radiology Technology, Medical Technology, Physical Therapy, Occupational Therapy, Respiratory Therapy, etc.), a minimum of 1 year of BPO experience is required.
- For those with a Non-Medical Allied background, at l...