HEC Network Operations 2nd Level Support
Location
pretoria, gauteng
Job Type
Full-time
Category
Customer Service
Posted
June 09, 2026
HEC Network Operations 2nd Level Support
About the job HEC Network Operations 2nd Level Support
HEC Network Operations 2nd Level Support
Experience
- Minimum 3-5 years relevant experience, working as a network engineer in enterprise production or data center environments
Technical Skills
- Ability to process more complex network issues with a high degree of autonomy
- Working on monitoring/ orchestrator tools
- Knowledge of security aspects of systems
Other Skills
- Foundational ITIL knowledge
- ITIL certification/s
- Experience in a customer-facing engineering role
Responsibilities:
- Ensure stability, performance, and security of the HEC network
- Perform tasks associated with Service Requests and Incident Management Processes.
- Work with Networ...