Help Desk Administrator
Location
dubai, dubai
Job Type
Full-time
Category
Other-General
Posted
June 05, 2026
Key Responsibilities
- Collaborate in the review and monitoring of departmental KPIs and prepare quarterly performance reports for the Section Head.
- Update and maintain departmental procedures and documentation in line with management requirements.
- Support the implementation of new systems, processes, and quality initiatives within the department.
- Provide administrative and coordination support to the section as required.
- Liaise with internal departments and business units to support projects and operational activities.
- Assist with additional tasks and assignments as directed by the Manager – Quality & Support.
- Monitor and track the progress of all active Facilities Management (FM) activities on a daily basis.
- Prepare weekly and monthly progress reports and presentations summarizing FM activities and performance.
- Plan, schedule, and coordinate meetings to ensure compliance with contractual ob...