Help Desk Junior (Brasil y México).
Location
cdmx, méxico
Job Type
Full-time
Category
Other-General
Posted
June 03, 2026
Create and update process documentation.
Assignment, tracking and closure of technical support services provided to different clients of GSB Solutions. These activities include:
Access the ticket management system, for the services assignment.
Request notification from the engineer in case any problem arises during the service.
Record the services performed in the corresponding database or ticket management systems.
These activities are not limiting.
Assignment, tracking and closure of technical support services provided to different clients of GSB Solutions. These activities include:
Access the ticket management system, for the services assignment.
Request notification from the engineer in case any problem arises during the service.
Record the services performed in the corresponding database or ticket management systems.
These activities are not limiting.