Help Desk Technician

Sharp Brains Solutions • sevilla, kingdom of spain, Spain • Posted June 04, 2026

Location sevilla, kingdom of spain
Job Type Full-time
Category IT
Posted June 04, 2026

Skill Set: Helpdesk Support Technician Level 1

Roll Type: Dispatch

Language: Spanish & English

Contract: B2B/Freelance

Location: Malaga, Spain


Desplácese hacia abajo para ver todos los requisitos del puesto y las responsabilidades que pueden esperar los candidatos seleccionados.

Key Responsibilities:


1. Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues.

2. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices.

3. Managed the full lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements.

4. Delivered support using tools such as SCCM, Intune, and ServiceNow for asset tracking, ticket resolution, and remote assistance.

5. Administered approved software installations, updates, and security ...

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