Helpdesk Administrator
Location
Manchester, Greater Manchester
Job Type
Full-time
Category
management
Posted
May 27, 2026
Monday to Friday 8am - 5pm.
MUST HAVE M&E experience
Essentials
* Must have experience working in a Building Maintenance company or Facilities industry
Duties:
* Identification of the most appropriate solution to the client request within the contractual process.
* Receiving work orders in from central helpdesk to progress work
* Raise PO’s for subcontractors and follow the appropriate approval process to carry out work
* Prepare and send out requests for quotations to subcontractors
* Instruct, schedule and coordinate subcontractor visits to site
* Actively manage incoming task queue
* Actively carry out task management
* Triage incoming tasks to define billable and non-billable work
* Carry out Goods Receipt Note process as required
* Preparation, download and circulation of management reports as and when require
* Raising PO and invoices
* Pro...
MUST HAVE M&E experience
Essentials
* Must have experience working in a Building Maintenance company or Facilities industry
Duties:
* Identification of the most appropriate solution to the client request within the contractual process.
* Receiving work orders in from central helpdesk to progress work
* Raise PO’s for subcontractors and follow the appropriate approval process to carry out work
* Prepare and send out requests for quotations to subcontractors
* Instruct, schedule and coordinate subcontractor visits to site
* Actively manage incoming task queue
* Actively carry out task management
* Triage incoming tasks to define billable and non-billable work
* Carry out Goods Receipt Note process as required
* Preparation, download and circulation of management reports as and when require
* Raising PO and invoices
* Pro...