Helpdesk Customer Support - Quality Analyst
Location
Taguig, Metro Manila
Job Type
Full time
Category
Computer Occupations
Posted
June 06, 2026
Qualifications:
- Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical discipline.
- Equivalent hands-on technical experience in a QA, support engineering, or ad tech role will be considered alongside formal education.
Experience:
- At least 2 years of professional experience in backend product support, ad tech engineering support, technical integrations, or a quality assurance role in a technical environment.
- Preferred experience in SaaS environments, platform-based support, API-first products, QA, technical writing, or process evaluation.
- Experience with ad tech, digital advertising, or marketing analytics is a plus.
Technical Skills:
- SQL & Data Analysis: Master SQL with advanced techniques like complex joins, window functions, CTEs, subqueries, aggregations, and fine-tu...