Helpdesk Support Engineer (Level 2–3) – Remote, PH-Based Only

Staffstream • makati, metro manila, Philippines • Posted June 04, 2026

Location makati, metro manila

Job Type Full-time

Category IT & Technology

Posted June 04, 2026

Ready to take on a senior technical support role where your expertise directly impacts client success? Join a growing Australian Managed Services Provider (MSP) and become the go-to engineer for solving complex IT challenges. 
The Opportunity at a Glance An established Australian Managed Service Provider is looking for an experienced Helpdesk Support Engineer (Level 2-3) to deliver advanced technical support, resolve escalated issues, and help maintain high-quality service delivery for businesses across various industries. This is a senior‑level remote role ideal for someone who thrives in fast‑paced environments, enjoys tackling complex IT problems, and wants to play a key role within a collaborative support team. 
How You’ll Make an Impact In this role, you will serve as a senior technical escalation point and ensure clients receive exceptional service. You will diagnose complex incidents, support IT projects, and contribute to major improvemen...
            

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