Helpdesk Team Lead: Elevate Support & Coaching

A leading global services company is seeking an experienced Helpdesk Team Leader in the UK to oversee daily operations of the Command Centre. You will provide leadership, manage workloads, and ensure adherence to policies and KPIs. The ideal candidate has over 3 years of experience in a Contact Centre environment and demonstrates strong customer focus and excellent communication skills. This role offers a salary range between £29,000 and £32,000 with 40 hours per week of work.
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