High Touch Operations Manager
Location
Saint-Laurent, PQ
Job Type
Full-time
Category
other-general
Posted
July 27, 2026
The application window is expected to close on: 08/31/2026
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .
**MEET THE TEAM**
Join Cisco's Customer Experience (CX) team and play a key role in transforming how we engage with our customers. Our team delivers personalized, proactive, and predictive interactions that help customers maximize the value of their Cisco technology investments. With a focus on simplicity and customer centricity, we collaborate across multi-functional teams to ensure a seamless and data-driven customer experience. The team is high-energy, diverse, and committed to innovation, empowerment, and professional growth. If you thrive in a fast-paced environment and want to drive CX innovation, this is the place to make an impact.
**YOUR IMPACT**
Deliver incident management services to major strategic accounts, ensuring critical problems are addressed and resolved efficien...
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .
**MEET THE TEAM**
Join Cisco's Customer Experience (CX) team and play a key role in transforming how we engage with our customers. Our team delivers personalized, proactive, and predictive interactions that help customers maximize the value of their Cisco technology investments. With a focus on simplicity and customer centricity, we collaborate across multi-functional teams to ensure a seamless and data-driven customer experience. The team is high-energy, diverse, and committed to innovation, empowerment, and professional growth. If you thrive in a fast-paced environment and want to drive CX innovation, this is the place to make an impact.
**YOUR IMPACT**
Deliver incident management services to major strategic accounts, ensuring critical problems are addressed and resolved efficien...