Hire Monitoring Claims Handler

Markerstudy Group • Uxbridge, England, United Kingdom • Posted June 23, 2026

Location Uxbridge, England

Job Type Full-time · Permanent

Category Other Office and Administrative Support Workers

Posted June 23, 2026

  Hire Monitoring Claims Handler  
 With a focus on providing high-quality customer care to a number of varied client accounts, you will be expected to manage, monitor and progress non-fault motor claims through to completion of the customer’s repairs or settlement payment received.
 Key Responsibilities:
 Manage a portfolio of customer accounts, providing customer care throughout long-term customer relationships
 Obtain updates on customer files from third party insurers, repairing garages and engineers, ensuring the customer is always kept up to date
 Follow up any issues with relevant investigations and agreed protocol, and be relied upon to make informed judgements to minimise impact to the business
 Liaise and network with a variety of internal and external sources including business seniors and solicitors
 Adhere to industry guidelines in order to mitigate losses and ensure recovery of business costs
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