Hostess

SWOT Hospitality • İstanbul, İstanbul, Turkey • Posted June 25, 2026

Location İstanbul, İstanbul
Job Type Fulltime
Category Other Food Preparation and Serving Related Workers
Posted June 25, 2026
About you:
The Hostess is responsible for providing a warm welcome to guests and managing the front-of-house seating experience in a high-end dining environment. This role ensures efficient table management, smooth guest flow, and a refined first impression aligned with luxury service standards.

Key Responsibilities:
  •  Greet and welcome guests upon arrival with professionalism and warmth 
  •  Manage reservations using booking systems (e.g., OpenTable or in-house POS) 
  •  Organize seating plans to optimize table turnover and guest satisfaction 
  •  Maintain and update waitlists during peak hours 
  •  Escort guests to tables and present menus 
  •  Coordinate with management and service staff regarding table status and guest flow 
  •  Handle phone calls, reservation inquiries, and special requests 
  •  Provide accurate wait-time estimates and manage guest expectations 

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