HostHostess - Applebee's

Primary Responsibilities: 

Greets (both arriving and departing) and seats all guests in a friendly manner and assists in maintaining the overall guest flow of the restaurant.

Specific Functions and Duties:

1. Opens door for guests arriving and departing.

2. Accommodates any special needs of guests i.e., boosters, highchairs, disabilities.

3. Manages the wait list when the restaurant is full.

4. Provides guest assistance to servers as needed.

5. Maintains a clean and organized work area and completes cleaning as assigned.

6. Fills out the feature board.

7. Answers incoming phone calls on multi-line phone system in a friendly professional manner. Provides information to guests and forwards calls to appropriate restaurant personnel.

Qualification Standards:

1. Reading, writing and verbal communication skills required.

2. Mobility required during the entire shift.