Hotel General Manager

Cruise Academy • Cancún, Quintana Roo, Mexico • Posted July 26, 2026

Location Cancún, Quintana Roo
Job Type Full-time
Category Other Management Occupations
Posted July 26, 2026

Position Summary

We are seeking an experienced and dynamic Hotel General Manager to lead the entire hotel operation onboard for one of the world’s leading cruise lines. This pivotal role is responsible for ensuring the smooth, efficient, and high-quality delivery of all hotel services across multiple departments, including Guest Services, Food & Beverage, Entertainment, Retail, Housekeeping, and more. Reporting to the Hotel Operations Director shoreside, and the Master onboard, you’ll set the tone for service excellence and operational performance, creating an environment where guests and crew alike feel welcomed, cared for, and inspired.

Key Responsibilities


  • Oversee all day-to-day hotel operations, ensuring alignment with company standards and guest expectations.

  • Lead a team of senior shipboard leaders to execute the hotel strategy and deliver an exceptional guest experience.

  • Coordinate ship itiner...

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