Hotel Reservations Agent
Location
Leicester, Leicestershire
Job Type
Full-time
Category
other-general
Posted
June 02, 2026
Kerry Robert Associates are working with a luxury hotel in Leicestershire, known for its exceptional service and high standards across the guest experience. This is a fantastic opportunity to join a well-established property that offers stability, development and long-term career progression within hospitality.
Are you currently working within a hotel in a guest-facing role and looking to move into reservations or build a career within revenue and front office? This could be the perfect next step.
Key Responsibilities:
* Manage guest reservations from initial enquiry through to confirmation, ensuring a seamless and professional booking experience.
* Handle calls, emails and online enquiries, providing accurate information and promoting the hotel’s facilities to maximise revenue opportunities.
* Work closely with the front office and revenue teams to ensure availability, rates and guest requirements are correctly managed.
* You will main...
Are you currently working within a hotel in a guest-facing role and looking to move into reservations or build a career within revenue and front office? This could be the perfect next step.
Key Responsibilities:
* Manage guest reservations from initial enquiry through to confirmation, ensuring a seamless and professional booking experience.
* Handle calls, emails and online enquiries, providing accurate information and promoting the hotel’s facilities to maximise revenue opportunities.
* Work closely with the front office and revenue teams to ensure availability, rates and guest requirements are correctly managed.
* You will main...