HPM Service Leader

Philips • Shanghai, Shanghai, China • Posted May 30, 2026

Location Shanghai, Shanghai
Job Type Full time
Category Operations Specialties Managers
Posted May 30, 2026
JOB DESCRIPTION

Job Title

HPM Service Leader

Job Description

HPM Service Leader

Your role:

  • Lead the overall HPM service business strategy creation and operational execution
  • Responsible for the HPM service financial performance, in charge of HPM service P&L
  • Responsible for the go-to-market strategies, service portfolio in creation of integral value propositions driving profitable growth
  • Managing Maintenance Services delivery performance, compliance and quality towards customers
  • Driving optimal Customer Experience (NPS), against contractually agreed customer service levels
  • Ensuring compliance with all Services delivery processes in line with Q&R policies
  • Drive performance culture by LEAN empowerment of service team
  • Recruit and develop HPM service team with med-tech backgrounds, fostering a high-performance culture through coaching and people development plan
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