HR Process Improvement Specialist.
Location
London, England
Job Type
Full-time
Category
Business Operations Specialists
Posted
June 11, 2026
HR Process Improvement SpecialistOwn and manage the HR Process Improvement Intake process; assess requests logged through ServiceNow/HRSN to maintain a prioritisation framework and ensure timeline transparency with all stakeholders. Translate business needs into clear requirements for HRIS, Operations, and SMEs by validating scope, impacts, dependencies and timelines with key groups and across the department. Track KPIs such as SLA performance, reduction i...
The HR Process Improvement Specialist will work with the team lead to identify, design, and deliver enhancements across the global HR operating model, focusing on Workday, HRSN, and cross‑functional processes. The role manages intake, ensures consistent documentation, and partners with HRIS and SMEs to assess impacts. Success requires strong analytics, clear communication, structured problem‑solving, and the ability to collaborate effectively with stakeholders at all levels.
Key Responsibilities