HR Process Optimization Specialist
Location
workfromhome, bogotá, distrito capital
Job Type
Full-time
Category
Gestión de los cambios y reestructuración
Posted
May 28, 2026
We are looking for a Process Optimization Consultant at Dreamport
Dreamport is an online platform that allows anyone - despite their location or experience - to learn and earn as an Independent Travel Manager on a freelance basis. Dreamport is a part of Trevolution, the Dyninno Group travel division.
As the HR Process Optimization Specialist you will be responsible for optimizing the freelancer journey, improving retention, and ensuring a seamless onboarding and training experience. This role involves developing alternative career paths, refining HR processes, and implementing change initiatives that align with business goals.
Responsibilities:
- Optimize the agent journey to improve retention, eNPS, and LTV.
- Develop alternative career paths and onboarding processes for freelancers.
- Analyze retention trends and execute action plans.
- Enhance training and nesting processes with t...