Hybrid IT Support Technician – End-User Tech Help

Somi AI is looking for an IT Support Technician to provide both onsite and remote technical support in our London office. The ideal candidate will help manage employee expectations during troubleshooting and demonstrate excellent customer service skills.

This role involves monitoring incidents and engaging with hardware/software vendors, all while adapting to a dynamic work environment. Employees enjoy a comprehensive benefits package, including a pension contribution, medical insurance, and flexible working arrangements.