I2C Dispute Supervisor, Europe South
Location
Warsaw, Poland
Job Type
Full-time
Category
other-general
Posted
July 26, 2026
Join us in shaping a high-impact dispute management function at Stryker’s Poland Finance Center. In this role, you will lead both operational execution and team development, ensuring disputes are resolved efficiently while driving long-term process improvements. This is an exciting opportunity to build and stabilize a growing team, influence upstream processes, and directly impact cash flow and customer experience.
**What you will do**
+ Lead and develop a team of up to 9 employees, setting clear performanceobjectivesand driving continuous improvement
+ Supervise daily dispute resolution activities and ensure closure in line with definedKPIsand service levels
+ Act as the first point of escalation for complex or aged disputes and independently resolve critical cases
+ Monitor dispute aging and backlog, implementing actions to reduce overdue balances and improve cash collection
+ Partner with Sales, Customer Experience, Pricing, and ...
**What you will do**
+ Lead and develop a team of up to 9 employees, setting clear performanceobjectivesand driving continuous improvement
+ Supervise daily dispute resolution activities and ensure closure in line with definedKPIsand service levels
+ Act as the first point of escalation for complex or aged disputes and independently resolve critical cases
+ Monitor dispute aging and backlog, implementing actions to reduce overdue balances and improve cash collection
+ Partner with Sales, Customer Experience, Pricing, and ...