IAM Engineer - Sailpoint IdentiyIQ

Stefanini • Alabang, Metro Manila, Philippines • Posted June 10, 2026

Location Alabang, Metro Manila

Job Type Full-time

Category Computer Occupations

Posted June 10, 2026

                Job Description 
 Details: What will you do?
Provide L3 support for Sailpoint IdentityIQ, including troubleshooting, service requests, incident resolution and problem management
Ensure that all the tickets/incidents are resolved within committed SLA's
Ensure positive user-experience through clear communication and timely support
Continuously identifying opportunities for process improvement and tasks automation.
Maintain documentation of support processes, knowledge articles, and operational procedures.
Maintain dashboard reporting on performance, access reviews, and compliance activities etc
Collaborate closely with managed service team and other stakeholders on a day-to-day basis to ensure operational excellence for our service.
 Job Requirements Details: What do you need to succeed?
2+ years of hands-on experience with Sailpoint IdentityIQ.
Certification in Identity Security Engi...
            

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