IBM Support Practice Director Role

Confidential • markham, on, Canada • Posted June 16, 2026

Location markham, on
Job Type Full-time
Category Other-General
Posted June 16, 2026
Drive client success as an IBM Support Practice Director, leading the support organization for product delivery. This senior role emphasizes strong leadership and stakeholder collaboration.
As a Practice Director, your primary focus will be overseeing support operations and anticipating client needs. You'll need to have extensive project management experience, especially within Oracle, to effectively lead your teams. Building strong relationships with clients and stakeholders will be key to fulfilling your responsibilities.
Key Responsibilities:
• Provide leadership to the support organization
• Ensure client success through effective advocacy
• Collaborate with various stakeholders in the support life cycle
• Spend a minimum of three days a week at the workplace
Requirements:
• Bachelor's Degree is mandatory
• A minimum of 7 years in Oracle project management
• Experience managing 2-3 multi-pillar full-cycle projects
• 3-5 years in consulting positions...

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