ICT Service Desk Analyst
Location
Esher, England
Job Type
Full-time
Category
Computer Occupations
Posted
July 04, 2026
3 Month Contract With A local Authority
PLEASE ONLY APPLY IF YOU HAVE PUBLIC SECTOR EXPERIENCE
Job Purpose
To provide high-quality operational and technical support to over 400 end users across the Council, ensuring the effective installation, configuration, maintenance, and support of ICT hardware, software, mobile devices, and Microsoft 365 services. The role is responsible for delivering excellent customer service through the ICT Service Desk, resolving incidents and service requests, and working collaboratively with internal teams and third-party suppliers to maintain reliable ICT services across the organisation.