Identity Services Support Engineer

BT Group • birmingham, england, United-Kingdom • Posted May 22, 2026

Location birmingham, england
Job Type Full-time
Category IT & Technology
Posted May 22, 2026

Identity Services Support Engineer

What You’ll Be Doing

  • Operate and support SailPoint Identity Security Cloud (ISC) in a live production environment
  • Manage Joiner, Mover, Leaver (JML) identity lifecycle processes
  • Support access requests, approvals, provisioning, and certifications
  • Monitor platform health, performance, and integrations
  • Troubleshoot incidents and perform root cause analysis
  • Configure and maintain SailPoint connectors (AD, Azure AD, ServiceNow, JDBC)
  • Onboard applications into IAM governance processes

Essential Skills / Experience

  • Hands‑on SailPoint Identity Security Cloud (ISC) experience
  • Experience supporting IAM/IGA platforms in production
  • Strong understanding of Identity lifecycle (JML)
  • RBAC and least privilege
  • Access reviews & certifications
  • Experience troubleshooting provisioning, workflows, and ...

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