iGaming Customer Service Team Lead: SOPs, Insights, Growth

A dynamic customer service organization in Metro Manila is seeking a Customer Service Manager to develop and oversee staffing schedules, monitor performance, and handle escalations in a fast-paced environment. The ideal candidate will have experience building customer service teams, be proficient in resolving complex customer issues, and ensure high-quality service delivery. You will champion operational improvements and manage team performance metrics. This role offers an opportunity to significantly impact the customer service landscape of the organization.
#J-18808-Ljbffr