Impairment Benefit Specialist

Overview

See yourself in our team: In the role of an Impairment Benefit Specialist you will be responsible for providing an empathetic, personalised and customer centric service to stakeholders impacted by work injuries. The role is responsible for the proactive management of benefits for customers and clients which includes investigating and identifying if an entitlement exists. How you'll make an impact On a day to day basis you will: Working within a fast-paced claims management portfolio Provide high quality customer service to internal and external clients, with particular emphasis when determining benefits ensuring a fair and appropriate outcome; Investigating, identifying and determining benefits in line with legislative requirements of the Return To Work Act 2014 Reviewing claims to determine if a benefit exists Identify what information is required for an impairment assessment based on the Impairment Assessment Guidelines Ensure outcomes are effectively co...