Implementation Specialist - Operarions

Alkem Labs • Quezon City, Metro Manila, Philippines • Posted June 09, 2026

Location Quezon City, Metro Manila

Job Type Full Time, Permanent

Category Computer Occupations

Posted June 09, 2026

   Essential Duties and Responsibilities: 
  Onboard new doctors, hospitals onto the platform 
  Structured follow-ups to ensure Doctors are on boarded on the platform and using the product 
  Maintain large number of doctor relationships to ensure they stick to platform for long term, prevent doctor churns 
  Ensure seamless experience for doctors and patients on platform with timely resolution of all queries and concerns 
  Doctor backed view on the platform and digital engagement and suggest further improvements 
  Work with all stakeholders (product team, design team, content and marketing team etc.) to ensure best experience for doctors and patients with C2C platform 
  Ensure platform awareness among doctors and offer quick issue resolution 
  Managing doctor/ patient outreach campaigns, conducting demos to doctors and their staff virtually or physi...
            

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