Import Permit & Customer Service Executive

Established in 1982, WMG is a licensed Postal Service Operator headquartered in Singapore, specializing in cross-border parcel and mail logistics across Asia. Our strategic network covers Singapore, China, Malaysia, Thailand, Hong Kong, and extends partnerships globally.

• Attend to consignees’ delivery, documentation, and operational queries.
• Prepare, submit, and follow up on permit and regulatory applications.
• Coordinate with vendors on service execution and operational matters.
• Monitor vendor performance and SLA compliance.
• Issue client invoices accurately and in a timely manner.
• Submit Purchase Orders (PO) and Requests for Fund (RF).
• Validate vendor billing and resolve discrepancies with Finance.
• Maintain accurate operational, compliance, and billing records.
• Proactively flag operational, vendor, or compliance risks.