In Service Quality Performance Manager

Job description

You have experience in Quality and Customer Relations within the manufacturing sector and are looking to grow while developing new skills? This position is for you! The A220 Commercial Aircraft Program is seeking a Customer Quality Representative to join our Quality team based in Mirabel (Quebec, Canada), where you will work toward ensuring customer satisfaction.

You will be part of the Customer Line team, responsible for representing the Quality function to our customers. Our team is structured to promote cross-functional collaboration and autonomy, while fostering mutual support and collective learning.

As a Customer Quality Representative, your role will be to secure the customer feedback loop as part of the Airbus delivery team. You will define and agree with the customer on key irritants – at both the fleet and program levels – and ensure they are addressed by the Airbus ecosystem.

Working environment

The A220 commercial...