Inbound Customer Service Advisor

Concentrix • Cape Town, Western Cape, South Africa • Posted June 13, 2026

Location Cape Town, Western Cape
Job Type FULLTIME
Category Information and Record Clerks
Posted June 13, 2026

Experience the power of a game-changing career.


Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor. 




  • Pay - Hourly rate of £12.25




  • Location - Hybrid role with 2 days in our SA office and 3 days from the comfort of your own home!




  • Full time permanent position – Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12pm Monday to Sunday.




As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain...

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