Incident and Problem Management Senior Analyst

City : Mohali State : Punjab (IN-PB) Country : India (IN) Requisition Number : 45845

JOB DESCRIPTION

DRAFDRT Business Title: Sr Information Technology Analyst Document Code: Global Function: Job Mission (Aspirational statement about the purpose of the job and why it exists): Responsible for the technical guidance, support and administration of the IT infrastructure in its designated area - Data Center or Network or Services to End Users, keeping it in uninterrupted operation (24x7) to the users of the resources, through the implementation of systems and methodologies according to the established needs, as well as development and monitoring in the identification, analysis and diagnosis of possible operating irregularities that may interrupt and compromise the progress of the processes and also, provide technical support and ensure their availability (networks, servers, links and other related), executing the planning, inst...