Incident Management Specialist Launch & Deployment Support

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Incident Management Specialist – Launch & Deployment Support

Job Location: Mclean, VA - Hybrid

Duration: 6 months assignment with the possibility of extension

Job Description:



We are seeking an experienced Incident Management Specialist to support large-scale deployments and launch events. This role is critical in ensuring seamless incident support during event launches and throughout the warranty period, as well as driving ongoing process management and continuous improvement post-launch. The ideal candidate will bring strong technical troubleshooting skills, exceptional communication abilities, and a disciplined approach to incident management operations.

Key Responsibilities