Incident Manager - SaaS

efficy Group • Paris, Île-de-France, France • Posted June 15, 2026

Location Paris, Île-de-France

Job Type Full-time

Category Computer Occupations

Posted June 15, 2026

💻 Customer Incident Manager - SaaS (French speaker)
📍 This role is based in Paris
🌍 AI-driven International team | 🏡 Hybrid working | 🧠 Learning & career growth
Build what's next with us
efficy Group is the European home for Tribe, Apsis, and efficy CRM. For years, our brands have earned trust across European markets by building systems that are sovereign, compliant, and now AI-native. Today, we're bringing that story together under one roof, as your European partner for AI-powered CRM.
We help organisations navigate the agentic era of customer intelligence, automating smarter decisions, building stronger relationships, and growing sustainably over time. Over 300,000 users across 63 countries rely on us to grow smarter, move faster, and build lasting business relationships.
Job Overview
We're looking for a technically sharp Customer Incident Manager to j...
            

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