Incident Operations Manager
Location
gurugram, haryana
Job Type
Full-time
Category
Other-General
Posted
June 04, 2026
JOB DESCRIPTION
The Senior Team Lead, Managed Services Operations is a developing subject matter expert, responsible for operating within a Region/Country or Services function and is accountable for service delivery at the highest level thereby ensuring client satisfaction and the successful continuance of business operations within the organization.
This role ensures managed service is provided to all clients, thereby ensuring that their IT infrastructure and systems remain operational.
The primary objective of this role is to ensure contracted Managed Services outcomes are delivered to the client a...
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The Senior Team Lead, Managed Services Operations is a developing subject matter expert, responsible for operating within a Region/Country or Services function and is accountable for service delivery at the highest level thereby ensuring client satisfaction and the successful continuance of business operations within the organization.
This role ensures managed service is provided to all clients, thereby ensuring that their IT infrastructure and systems remain operational.
The primary objective of this role is to ensure contracted Managed Services outcomes are delivered to the client a...