Incident & Problem Consultant

Are you looking to accelerate your professional development, build a brilliant career, and thrive in a highly supportive team? Join Inchcape Digital, part of Inchcape’s global network.

You’ll play a key part in delivering great experiences for our customers and colleagues.

We are looking for an Incident & Problem consultant who plays a critical role in ensuring the stability, security, and continuous improvement of IT services. This role focuses on protecting operational services and ensuring readiness for handling incidents, service requests, problems, and improvements. The analyst drives sustainable service quality, minimizes post‑deployment stabilization periods, and ensures compliance with organizational policies.

What you’ll do

• Protect the services in operation to provide DDC readiness for the operation of incidents, requests, problems, and service improvements.
• Sustainable quality – drive functional and service quality to mi...