Incident Project Manager

**Job ID**:******
**Required Travel**: Minimal
**Managerial - No**
**Location**:Mexico-Guadalajara (AM)
**Who are we?
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**In one sentence**:
Leads and directs teams to deliver a unique, high quality product, service or product support result within a defined schedule, budget, quality and scope.
**What will your job look like?
***:
**Leadership and oversight**:
You will provide strategic leadership and meticulous oversight of the incident management process.
Will help IT service desks navigate through the incident life cycle, collaborate with various teams, and devise incident response strategies to minimize the impacts of disruptions.
**Resource management**:
You will allocate resources, including personnel, tools, and infrastructure, to promptly address incidents and ensure effective resource utilization.
Additionally, you will monitor the workload of the incident response team for smooth operations during the incident m...