Individual Disability Senior Case Manager

Manulife • Work At Home, PQ, Canada • Posted June 15, 2026

Location Work At Home, PQ
Job Type Full-time
Category other-general
Posted June 15, 2026
Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference and a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

We are currently seeking a Disability Senior Case Manager for a client base across Canada. Product lines are Individual Disability and Life Waiver of Premium. The successful candidate must be able and willing to work in a team environment and be motivated to maintain exemplary customer service to our clients. 

**Position Responsibilities:**

+ Establish and maintain superior customer service to policyholders, agents, marketing centers
+ Manage ongoing claims by requesting further medical, financial documentation or investigations as required and consult with specialists in all areas.
+ Review claims and underwriting files for proper disclosure of past medical history, exclusions, riders, endorsements; administer policy enhancements, p...

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