Information Technology Infrastructure Specialist

Al-Awsat Distribution is seeking a qualified candidate to join its Information Technology (IT) Infrastructure team.

About the Role

We are looking for an IT Infrastructure Specialist responsible for supporting the stability, security, and performance of Al‑Awsat's IT infrastructure, located at the HQ Dubai. This role involves managing user devices, assisting with network and VPN operations, enforcing endpoint and mobile device policies (MDM/Intune), and supporting data backup procedures to ensure security compliance.

Responsibilities

• Technical Support & Operations: Provide first-line troubleshooting for infrastructure-related issues (network outages, VPN failures, hardware connectivity).
• Device & Security Management: Configure and enforce user and device policies within the MDM/Intune platform and assist in managing the EDR (Endpoint Detection & Response) solution.
• Data Operations: Execute backup...