Infra Support Executive
Location
singapore, singapore
Job Type
Full-time
Category
Other-General
Posted
June 11, 2026
Job Responsibilities
- Liaise with PMT on all project activities
- Liaise with PMT/MSD on security matters.
- Co-ordinate user training.
- Follow up end users for all LEARNet related operation issues.
- Follow up and update on resolution of customers’ issues. Report on developer/service providers’ SLA in resolving issues.
- Implement software change request for the purpose of operational enhancement.
- Ensure proper acknowledgement of all reported defects and monitoring of the status of the defects
- Work with DSTA on monitoring the running and performance of the portal
- Manage the look and feel of the portal.
- Perform the role of Portal Administrator, in charge of Announcements and Community Management/Administration.
- Assist end users/POCs on enquires related to communities and direct them to the correct entity for resolution.
- Perform acceptance test for changes for the Portal....