Infrastructure Change Manager (ServiceNow & ITIL)
Location
United States, United States
Job Type
Full-time
Category
other-general
Posted
June 23, 2026
Our Client, an IT Services and Consultant company, is looking for an Infrastructure Change Manager (ServiceNow & ITIL) for their Riverwoods, IL/Hybrid location. Responsibilities:
+ Infrastructure Change Planner Roles & Responsibilities:
+ Overall experience of 79 years of Change & Release management role , especially in the infrastructure support domain.
+ Planning all major infrastructure upgrades without impacting project testing environment batch schedules.
+ Work with multiple infrastructure teams like Middleware Operations, San Ops, Oracle DBA, and Firewall Ops etc for release management planning.
+ Communicating with all project managers and business teams with the changes planned in the Infra environment.
+ Chair biweekly Infrastructure CAB Meetings
+ Review daily change management report of submitted Change Tickets.
+ Evaluates Infra Change Tickets and approve or reject change tickets.
+ Infrastructure Change Planner Roles & Responsibilities:
+ Overall experience of 79 years of Change & Release management role , especially in the infrastructure support domain.
+ Planning all major infrastructure upgrades without impacting project testing environment batch schedules.
+ Work with multiple infrastructure teams like Middleware Operations, San Ops, Oracle DBA, and Firewall Ops etc for release management planning.
+ Communicating with all project managers and business teams with the changes planned in the Infra environment.
+ Chair biweekly Infrastructure CAB Meetings
+ Review daily change management report of submitted Change Tickets.
+ Evaluates Infra Change Tickets and approve or reject change tickets.