Infrastructure Support Analyst

Enterprise People are currently seeking an Infrastructure Support Analyst for a leading Dublin based client. Reporting to the IT Manager, the Infrastructure Support Analyst will join our clients existing IT team, who are responsible for resolving IT issues and implementing new technologies for a large local and international user base. This is an excellent opportunity to join a leader in their field, where you will gain valuable experience working with market-leading technologies. The Infrastructure Support Analyst will: KEY RESPONSIBILITIES: Respond to inquiries concerning system software and applications Work with end-users to resolve as many support requests as possible prior to escalation Implement computer systems and modify existing applications based on users' needs and business requirements Provide technical support on bespoke applications (full training provided) Follow issues through to completion Do follow-ups with the users and business partners to confirm that their needs ...