Innovations & Practice Manager
Location
Bogotá, Bogota
Job Type
full time
Category
Operations Specialties Managers
Posted
June 01, 2026
An important global BPO company specializing in services, technology, and processes is seeking an Innovations & Practice Manager, who will lead the transformation of the company's service portfolio, evolving from traditional operating models toward innovative solutions based on advanced technologies (AI, Data, automation).
Key Responsibilities
- Business Model Transformation
- Lead the transition from standard services to innovative and digital solutions.
- Identify opportunities for improvement and disruption in current operating models.
- Lead the transition from standard services to innovative and digital solutions.
- Service Portfolio Design and Management
- Define, structure, and launch a portfolio of solutions based on AI, advanced analytics, automation, and emerging technologies.
- Ensure alignment with market trends and client needs.
- Define, structure, and launch a portfolio of solutions based on AI, advanced analytics, automation, and emerging technologies.
- Innovation Roadmap