Inside Sales Account Manager Lead
Location
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Job Type
Full-time
Category
Sales Representatives, Wholesale and Manufacturing
Posted
June 17, 2026
Description
The Inside Sales Account Manager Lead oversees the performance, productivity, and development of the Inside Sales AM team. This role provides day-to-day leadership, coaching, and strategic guidance to ensure consistent delivery of sales targets, operational excellence, and strong customer experience across both on-shore and off-shore teams. The IS Lead works closely with Service Line Heads, Pre-Sales, Marketing, and Operations to drive sales governance and enable scalable growth.
- · Lead and manage a team of Inside Sales Account Managers, ensuring clear performance expectations, KPI tracking, and timely performance reviews.
- · Drive team achievement of monthly, quarterly, and annual Order Book (OB) targets across key product lines.
- · Oversee daily sales cadence—including pipeline reviews, deal progression, forecast accuracy, and SLA compliance.
- · Conduct regular coaching, upskilling, and capability development for team me...