Inside Sales Engineer

Job Description

This is a key role in providing exemplary levels of customer service to our global customers, ensuring order developments are managed efficiently in a proactive manner.

Reporting to the Customer Service Manager, you will work as part of a larger team who liaise with multiple departments across the business ensuring updates on orders are precise and accurate.

In this role you will carry out contract reviews of customers’ orders, liaise and use negotiation skills with both customers and internal departments regarding delivery or special requirements and organise your working day to ensure priorities are addressed, customer expectations are met and internal delays are reduced.

This role would suit a person who can build strong relationships with customers and other internal departments and has to the ability to work well under pressure.

Qualifications

Experience Requirements