Insights Analyst
Location
karachi division, sindh
Job Type
Full-time
Category
Finance
Posted
June 18, 2026
Insights Analyst
Qualifications
- Minimum Bachelor’s degree preferably a Master’s from an HEC-recognized institute/university.
- Qualification in Islamic Finance will be an added advantage.
Skills
- MS Office proficiency
- Email drafting & written communication
- Strong verbal communication
- Analytical & problem-solving skills
Experience
- At least 2 years of relevant working experience.
Key Responsibilities
- Evaluating customer satisfaction through complaint resolution feedback.
- Achieving monthly call targets efficiently and effectively.
- Ensuring compliance with call scripts and handling procedures.
- Analyzing survey and research data to prepare reports and recommendations.
Department
Service Quality Department – Customer Support Group
Location
Head Office - Kar...