Insights Analyst, Research Analytics

The Concentrix Data and Analytics team specializes in providing businesses with critical answers to guide their path. Using a variety of data collection methodologies underpinned by the latest data science, our team captures the voice of the customer across the lifecycle.

In joining the team, you will have the unique opportunity to work on voice of the customer and market research for leading companies across a number of industries. Working in a team environment, you will participate in fast-paced projects and build expertise in client management skills, data visualization and analytics, and customer experience design.

Principal Duties and Responsibilities:

Reporting

• Provide inputs to survey questionnaires as well as design and recommend appropriate deliverables for research programs
• Put together a report from scratch, mostly based on voice of the customer data
• Tell...