Insurance & Claims Consultant

Start your career with a global business that helps millions of Australians secure their financial future.

At MUFG Pension & Market Services, you’ll join a supportive and inclusive team within Australia’s leading superannuation administrator. No prior superannuation or insurance experience? No problem. We provide full training, clear career pathways, and the opportunity to build valuable skills in a fast‑paced, purpose‑driven industry — all backed by the strength of a global financial institution.

About the role

As an Insurance and Claims Customer Service Officer, you’ll be the first point of contact for members, claimants and solicitors, supporting them through insurance‑related enquiries and claims. This is a phone‑based role where empathy, accuracy and ownership are key — particularly when assisting customers during sensitive or emotional moments.

You’ll be part of our Insurance & Claims Contact Centre, working collaboratively wi...